Privacy and Policy

Privacy Policy describes in detail how we, UD4D, s.r.o., registered address: Verdiho 671/19, 149 00 Prague 4, Czech Republic, registered in the commercial register maintained by Prague City Court, section C, file ref. 212185, as personal data controller, manage, store and handle your personal data. This Privacy Policy applies to UD4D, s.r.o. website, e-mail communication and documents where the Privacy Policy is referenced.

We process and use your personal data in accordance with the provisions of both Czech legislation (Personal Data Processing Act No. 110/2019 Coll.) and European legislation (Regulation (EC) 2016/679 of the European Parliament and of the Council, known as GDPR) and any other applicable legislation (together as “Data Protection Acts”).

If you have any questions about the processing and protection of your personal data, please contact us by e-mail at: info@ud4d.com.

For what purpose and for how long do we process data?

Personal Data is any information that relates to an identified or identifiable individual, such as name, address, telephone number, e-mail address, IP address and other.

The majority of the personal data that we process with respect to our customers, potential customers, suppliers and other contractors is held by us in connection with offering and providing our services, therefore they are needed for the performance of a contract between us and data subjects.

Marketing purposes

In the event that you have voluntarily given us a consent to send commercial communications, we process your personal data for the marketing and business development purposes of UD4D, s.r.o., i.e., in particular for the purpose of offering the products and services of the Company, sending information about organised events, etc. For these purposes we process the following personal data: name, surname, e-mail address and phone number.

You can unsubscribe from commercial communication at any time, either in the context of the commercial communication or by sending an e-mail with the unsubscribe request to info@ud4d.com.

Internal & other purposes

If you write to us through a contact form, chat or a specific e-mail address, we process your personal data only for a necessary period of time for the purpose of handling your demand or your inquiries and comments, therefore they are needed for answering your questions or requests.

If you contact us by phone, we may monitor your call-in order to evaluate the quality of the information that we offer and that our representatives provide for the assessment of services, and we can record these calls. This processing is based on the legal grounds of a legitimate interest, that is improving our services.

UD4D retains certain personal data for internal operations such as finance, business or legal.

Recruitment purposes

We can process the personal data for the purpose of recruiting new employees for UD4D, s.r.o., i.e. for example, for telephone interviews, sending an invitation to an interview, sending notification of the result of a selection procedure. For these purposes, we process name, surname, e-mail, telephone number, data from CV and other data applicant provides us with. We process those personal data based on the legal grounds of a performance of a contract (such as pre-contractual negotiations) and a legitimate interest, that is the expansion of our team.

Excluded purposes

This Privacy Policy does not apply to employee personal data and personal data of potential employees or contractors. In B2B relationships, applicability of this policy is stated in the particular agreement.

Legal grounds for processing

UD4D, s.r.o. processes personal data based on following legal basis:

‍Consent – freely given consent to process your personal data for one or more given purposes, mainly for marketing purposes.
‍Contractual obligations – personal data necessary to provide our services to to our customers or potential customers and to fulfil contractual obligations with our suppliers and other contractors.
‍Legal obligations – processing is necessary for compliance with a legal obligation, for example tax obligations.
‍Legitimate interest – processing is necessary for UD4D with the exception where our interest is overridden by your interests or rights.

Transfer of personal data

We use all personal data collected from our data subjects solely for the internal needs of UD4D, s.r.o., we protect it against misuse, and we do not disclose it to third parties without prior notice or consent.

However, we sometimes need to transfer personal data, so we are able to fulfil our obligations. Therefore, we can transfer those data to third party companies that provide support services for us and to state authorities. We may but are not obliged to provide your personal data to these entities to the minimum extent, for example, in the following cases:

investigation of an unlawful use of our services or for the purposes of legal proceedings, data may be submitted to the law enforcing authorities;
managing our information systems and applications.

Specifically, we are providing your personal data to those third party companies:

HubSpot inc., provider of our CRM system. This third party company is seated in USA, however, we have concluded standard contractual clauses with HubSpot inc. and they are members of privacy shield, that means that this company is paying high attention to protecting personal data.
Google, provider of cookies on our website.
Hotjar, provider of cookies on our website.

We contractually require from all service providers (excluding public administration authorities) that they process your personal data in accordance with the terms of personal data protection and Data Protection Acts, and if they are processors of personal data, we entered into processing agreement with them.

In the event that you send a message to UD4D Services s.r.o. or Dawiso s.r.o., which are companies within the same group as us, via the website contact form, we act as joint controllers with them. However, we have agreed with them that if you wish to exercise your rights in relation to these companies or require any information, please contact us directly and we will arrange for this to be done. However, nothing prevents you from contacting these companies directly.

Period for which we process your personal data

We process and store the personal data of our customers and third parties for the strictly necessary period to ensure all rights and obligations arising from the contract, and then for the period that we are required to keep data in accordance with the generally binding legal regulations.

We process any personal data obtained on the basis of your voluntary consent for the purpose of sending commercial communications until you withdraw your consent.

We keep the data processed for recruitment purposes for the duration of the selection procedure. If an applicant gives his or her consent, we keep personal information for three year in case the applicant’s profile matches another, newly opened position.

Your rights

UD4D, s.r.o. will provide you with information about any personal data of you that we process. Please contact us at info@ud4d.com for any inquiries regarding our processing of personal data.

Please note that under the General Data Protection Regulation you have the right to:

ask us for information about which of your personal data we process;
ask us for an explanation regarding the processing of personal data;
request access to such data and to have them updated or rectified;
ask us to erase such personal data;
contact us or contact Úřad pro ochranu osobních údajů if you have any doubts about compliance with data processing obligations.

If you have given us consent to the processing of your personal data for the purpose of sending commercial communications, you may withdraw this consent at any time.

If you believe that we do not handle your data adequately and in accordance with legal regulations, you can lodge a complaint with the supervisory authority, which is Úřad pro ochranu osobních údajů.

Cookies

Cookies are small data files that websites store on a user's computer or mobile device when the visitor starts using the website. The files are then used to enable, for example, analytics, but sometimes cookies are also necessary for the actual functioning of the website. The information about cookies relates to the website https://www.ud4d.com/.

Cookies can be divided into these groups:

‍Strictly necessary: Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
Performance: Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.
Targeting: Targeting cookies are used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.
Functionality: Functionality cookies are used to remember visitor information on the website, eg. language, timezone, enhanced content.

We try to collect most of the information in an anonymous mode, without the possibility of linking it to a specific person, so in most cases we are not able to determine the identity of a specific person.

Detailed information about individual cookies can also be found on the websites of individual providers:

List of cookies used on our Website

Cookie settings

Some of the site's features are based on cookies. Even if you have consented to the use of cookies that require consent, you can subsequently block their use. If you choose to block cookies, you will not be able to use all functions and may lose preferences that are based on cookies.

You can therefore always choose which cookies you consent to and which you do not consent to within the cookie settings, and you can return to your choices at any time to change them. Click the cookie button which you’ll find in the bottom right corner of any page of our website. You can accept all the cookies by clicking the "Accept all" button, reject all cookies by clicking the "Reject all" button, or you can decide which cookies you will allow by setting the blue toggle to on or off for each type of cookie.

You can also set the use of cookies using your browser. You can refuse cookies via your web browser or set the use of only certain cookies in a blanket manner, without distinguishing between different types.

Information about browsers and how to set preferences for cookies can be found on the following websites: